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0800 033 4088

We can help you find what you need!

Speak to one of our friendly customer service team

    How to order?

    FREE Home Delivery service

    Fully trackable with a one hour delivery window

    If you are a nurse prescriber or GP, you can send your prescription to us via EPS or Freepost. Click on the link below for more information.

    If you are a non prescriber, you can telephone our friendly customer service team who will work with your GP and raise the prescription on your behalf. Click on the link below for more information.

    Welcome Call

    x
    Each patient will receive a call from our friendly customer service team welcoming them to the service and to arrange a convenient delivery time.

    Each delivery will include your prescribed ActivHeal® product along with
    One – 25 x 20ml of Irripod® Irrigation solution
    One – x 10 Dressit® dressing kit
    Any complimentary prescribed products

    If you ARE a nurse prescriber or GP….

    EPS/ Freepost/ Freephone

    If you ARE a nurse prescriber or GP and have access to the Electronic Prescribing Service (EPS) you can send us your prescription by nominating the patient to Rapidcare FGR26 and sending it to the spine where we will pick it up.

    Alternatively you can raise the prescription and pop it in one of our freepost envelopes (click below to request). If you don’t have any freepost envelopes you can send it a plain envelope addressed to ActivCare Direct, Freepost, Koppa House, Napier Way, Crawley, West Sussex, RH10 9RA.

    Or simply telephone our friendly customer service team on free phone 0800 033 4088

    Welcome call information

    If you are NOT a nurse prescriber or GP…

    Freephone

    If you are NOT a nurse prescriber or GP you can telephone our friendly customer service team on freephone 0800 033 4088.

    we will work with your GP to get the prescription raised for you. We will need your GPs details, patient details and prescription requirements (Remember to include Irripod® (or alternate wound irrigation solution), Dressit® and any complimentary products required).

    Welcome call information

    Online

    ONLINE ORDERING – COMING SOON!

    WORKING TOGETHER TO PROVIDE SAFE AND EFFECTIVE WOUND CARE IN THE COMMUNITY.