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0800 033 4088

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    Contact Us

    Our friendly team can’t wait to hear from you.

    Our friendly and knowledgeable team is on hand to answer any questions you may have.

    Simply submit our Contact Us form or choose your preferred method of communication from the options below, and we will respond to you as soon as possible.

      Please note that by completing this form you are consenting to our use of your personal data to respond to your enquiry. We will only use your personal data where the law allows us to. Please see our full Privacy Policy for further information. We are committed to ensuring that your details are kept safe and will never share your information with a third party. You can change your preferences at any time by contacting us on 0800 0334088 or by emailing us at

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      FREE Home Delivery service

      Fully trackable with a one hour delivery window

      Each delivery will include your prescribed ActivHeal® product along with
      One – 25 x 20ml of Irripod® Irrigation solution
      One – x 10 Dressit® dressing kit

      Along with any other prescribed items.


      If you are NOT a nurse prescriber or GP you can telephone our friendly customer service team on freephone 0800 033 4088.

      we will work with your GP to get the prescription raised for you. We will need your GPs details, patient details and prescription requirements (Remember to include Irripod® (or alternate wound irrigation solution), Dressit® and any complimentary products required).


      If you ARE a nurse prescriber or GP and have access to the Electronic Prescribing Service (EPS) you can send us your prescription by nominating the patient to Rapidcare FGR26 and sending it to the spine where we will pick it up.

      Alternatively you can raise the prescription and pop it in one of our freepost envelopes. If you don’t have any freepost envelopes you can send it a plain envelope addressed to ActivCare Direct, Freepost, Koppa House, Napier Way, Crawley, West Sussex, RH10 9RA.

      Or simply contact our friendly customer service team on freephone 0800 033 4088.