How to order?

FREE Home Delivery service

Fully trackable with a one hour delivery window

If you are a nurse prescriber or GP, you can send your prescription to us via EPS or Freepost. Click on the link below for more information.

If you are a non prescriber, you can telephone our friendly customer service team who will work with your GP and raise the prescription on your behalf. Click on the link below for more information.

I am a prescriber

I am not a prescriber

Welcome Call

x

Each patient will receive a call from our friendly customer service team welcoming them to the service and to arrange a convenient delivery time.

Each delivery will include your prescribed ActivHeal® product along with
One – 25 x 20ml of Irripod® Irrigation solution
One – x 10 Dressit® dressing kit
Any complimentary prescribed products

If you ARE a nurse prescriber or GP….

EPS/ Freepost/ Freephone

If you ARE a nurse prescriber or GP and have access to the Electronic Prescribing Service (EPS) you can send us your prescription by nominating the patient to Rapidcare FGR26 and sending it to the spine where we will pick it up.

Alternatively you can raise the prescription and pop it in one of our freepost envelopes (click below to request). If you don’t have any freepost envelopes you can send it a plain envelope addressed to ActivCare™ Direct, Freepost, Koppa House, Napier Way, Crawley, West Sussex, RH10 9RA.

Or simply telephone our friendly customer service team on free phone 0800 033 4088

As ActivCare Direct is a prescription delivery service provided by ActivHeal®, in order to keep the service viable and where clinically appropriate to do so, we ask that an ActivHeal® Advanced Wound Care Product be included on the prescription.

Order Freepost Envelopes

Welcome call information

If you are NOT a nurse prescriber or GP…

Freephone

If you are NOT a nurse prescriber or GP you can telephone our friendly customer service team on freephone 0800 033 4088.

we will work with your GP to get the prescription raised for you. We will need your GPs details, patient details and prescription requirements.

As ActivCare Direct™ is a prescription delivery service provided by ActivHeal®, in order to keep the service viable and where clinically appropriate to do so, we ask that an ActivHeal® Advanced Wound Care Product be included on the prescription.

Order via Freephone

Welcome call information